News release
Tri-County Crime Stoppers warns of a new scam becoming prevalent in the area. Callers claiming to be from Xcel Energy have been contacting Xcel customers to state they owe money on their bills. Their techniques include asking the customers to purchase gift cards to pay said bills. These callers use threats such as power being turned off if the customer does not provide sensitive information.
If you suspect you are being contacted by a scammer by phone, hang up and contact Xcel’s Customer Service Center at 1-800-895-4999 or the Business Solutions Center at 1-800-481-4700. The information you provide will be used to aid in a possible criminal investigation.
